FAQ

Q Do I need an email account to register my card?

Yes, you do need a valid & unique email address as well as a phone number. Without that you won't be able to register your card online (but it will still earn you credit).

Q Why can't I access my account?

If your internet security settings are set to block pop-ups, you may be prevented from accessing your account. Simply change your settings temporarily to allow pop-ups.

Q How do I update/change my details?

Just log in to your account, and click on the ‘Details’ tab. Here you can update all your details and contact information.

Q Can I change my password?

Sure! Simply log in to your account and click on the ‘Details’ tab. You can reset your password in the section below your details.

Q Does my credit expire?

If you do not use your card within a twelve month period, your account (including the credit) will automatically expire. All members will be notified (if contact details are provided & up-to-date) to advise of the upcoming expiration.

Q What do I do if i need assistance?

Simply click on the CONTACT tab at the top of this page, and send us a message (please include your card number).

How to register your card

  1. Enter your Bonus Club number exactly as shown on your card.
  2. Enter the password from your receipt and log in (you may have to temporarily disable the pop-up blocker in your internet security settings).
  3. Enter your details, including a valid email address and phone number, and click the ‘Update’ button.
  4. You will then receive a confirmation email.
  5. Click on the link within the email to receive your $5 bonus credit.
  6. Pop along to any of our bakeries and start collecting bonus rewards.

Beechworth

27 Camp Street,
Beechworth VIC 3747

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Echuca

513 High Street,
Echuca VIC 3564

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Albury

Shop 11, Myer Centrepoint,
Albury NSW 2640

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Bendigo

158 High Street,
Bendigo VIC 3550

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Ballarat

6 Grenville Street,
Ballarat VIC 3350

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Healesville

316 Maroondah Hwy,
Healesville VIC 3777

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